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FAQ / Wedding FAQ

Q. Where are you located?
A. Smoke Tree Village Shopping Center 1775 E. Palm Canyon Road, Suite 150 Palm Springs Corner of East Palm Canyon and Sunrise Drive. (760) 322-CAKE (2253)

See our Home Page for Hours of Operations.
The Hours Change Seasonally. 

We reserve the right to close early, so call. We bake fresh daily and once we sell out, we are done for the day.

Q. Are you a Nut Free Establishment?
A. No! We use all kinds of nuts and extracts in some of our products. Sorry.

Q. Do you make anything  gluten free, vegan?
A. Yes. Please ask us.

Q. Do you Deliver?
A. Yes.  But there is a delivery fee based on your location in the Coachella Valley. Please email or call for rates.

We will ask you for your address, contact phone number, gate code and or access information and let you know time of delivery.

Please note: Someone must be present for the delivery and the driver will not wait. If the delivery is going to a resort or hotel, you must meet in the lobby or let the front desk personnel know the delivery is coming with your full name or recipients name.  If no one is there to accept delivery, order will be returned to the bakery and it must be picked up. There will be no refund, no exceptions.

Q. Do you ship?
A. Not at this time.

Q. How many cupcakes can I get at a time?
A.  We have no max on how many cupcakes you can get, but we strongly suggest for large orders, calling ahead at least 24 hours to ensure you get exactly what you want. When we are sold out, we are sold out. Weekends are typically extremely busy.

Q. Is there a price break if I order a 1/2 dozen or a dozen cupcakes?
A. It doesn't hurt to ask, but, the answer will always be No. We spend a lot of time and energy working on our cupcakes.

Q. Do you make custom cakes and cupcakes?
A. Yes, please call ahead of time to order.  Please note that our baking schedule changes daily and once we are done baking we are done. We will always try to accommodate you where possible. 

Q. Do you have ready made cakes for pick up in the bakery?
A. NO! We make all of our cakes by pre-order only. If you did not order a cake, we do not have one ready for you. When you pre-order a cake, it must be paid in advance and you will received a confirmation from us!

2021 - Weddings / Events


We are a to go bakery. Because of this, we cannot offer tastings inside bakery or meetings inside the bakery. You can pick up samples and must take them with you. We can only offer email or phone consultations at this time. We thank you for your understanding.


Pricing -

Wedding Cakes - Buttercream - start at $5.00 per serving and go up depending on design.

Wedding Cakes - Fondant - start at $7.00 per serving and go up depending on design.

We will quote you a price based on design. 

Q: In addition to the desserts themselves, can I rent tiers/stands?  If so, what is the cost?
A: Yes, our cake tiers/stands are definitely available for rent.  They range in price from $15-$75, depending on size.  You can choose to have us return to pick them up at an additional charge, or you can return to our bakery within 3 business days following your event.  You must sign a rental form and provide a credit card to keep on file to secure a rental order and to ensure that they will be returned to us in original condition.
We do not return later in the evening to pick up stands/tiers, no exceptions. 

A typical tier replacement costs is $225.  A stand is $90.

Q: Do you offer delivery?  If so, is there a cost?

A: Yes we do.  Our normal delivery area is the Coachella Valley, from Palm Springs to Coachella.  The cost of delivery also depends on the location and starts at  $35+. The high desert starts at $100.

Q: Will OTR set-up the desserts?  What is the cost of this service?
A: Yes. Our mini cupcake/dessert set-up* is $50 and includes arranging the mini desserts onto existing cake stands or ones that you’ve opted to rent from us. You can leave dessert name displays, props or flowers out that you’d like us to incorporate to set up as well!  If you are using a wedding coordinator, please arrange accordingly.

Q: What is the payment policy, do I have to pay for everything upfront?

A: All orders require a deposit in order to secure a date on our calendar.  Weddings require a $100 deposit. Your deposit is non-refundable. In the event of a pandemic situation, your deposit is non-refundable. Thank you.

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